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    Order Tracking & Returns

    Order Tracking

    To track your order, enter your Order ID in the box below and press the "Track" button.

    RETURN WITH JULIA MILAN

    At Julia Milan, we do not offer refunds, only exchanges within 14 days of receiving your order.

    Exchange Terms:
    Exchanges are allowed for size or same-price items only.
    Items must be unused, in perfect condition, and have all original tags attached.
    Exchanges are subject to availability.

    Shipping:
    Customers are responsible for return shipping costs. You may use our shipping label (fees apply), or choose your own return method, such as local post.
    To request an exchange, please email us at contact@julia-milan-prod.com with your Order ID and billing email.

    Coupon Issuance:

    Once the returned product has been received and inspected by our team, you will receive a coupon code equivalent to the price paid, which can be used for an exchange.

    For full details, please consult our complete Return Policy.

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